We Provide Solutions

SYNERGY BUSINESS SOLUTION & BPO Services in Bangladesh

Synergy Business Solution provides offshore outsourcing in call centre operations and business back-end support from Bangladesh. We have been in the Business Process Outsourcing Industry for over two years.

Our Solutions

Customer Support

Our expert Customer support is a range of customer services to assist customers in making cost-effective and correct product use. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product or service.

Virtual Assistance

Our virtual assistants are self-employed workers who specialize in offering administrative services to clients from remote locations. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, and managing email accounts.

Back Office Support

Our Back office support term is for office solutions that aren't customer-facing. They are responsible for streamlining and improving the customer experience (CX).

Digital Marketing

Digital marketing is the component of marketing that uses the Internet and online-based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Regarding digital marketing teamwork, our key is to develop a team that works together towards a common goal and does its best to help you meet it.

Telemarketing & Sales

Telemarketing directly markets goods or services to potential customers via telephone or the Internet. Four common kinds of telemarketing include outbound, inbound, lead generation, and sales calls. Our sales experts with the conversational skills to convince even the most demanding minds to make sales.

Web Design & Development

Web design and development is an umbrella term that describes creating a website. As the name suggests, it involves two primary skill sets: web design and development. Web design determines the look and feel of a website, while web development determines how it functions.

How We Deliver Excellence

Operational excellence is a mindset that embraces certain principles and tools to create sustainable improvement within an organization. Or, to put it more simply, operational excellence is achieved when every member of an organization can see the flow of value to the customer.

Customers First

We put our customers at the heart of our operations.

Process At Work

We know what we are doing.

Upgradation

We change and moderate/improvise according to the client’s needs.

Team Work

We lead our people to the best output from them.

Sound in Tech

We keep on top of the tech.

Growth & Expansion

With the inflow of leads and excellent customer support we provide, our clients enjoy drastic growth and improvement as we expand our operations continuously.

Why Client Outsource Us

WE’RE A SMART INVESTMENT

Contrary to what many might believe, hiring an outsourcing company may reduce expenditures by a mile. Investing in BPO saves you not only money but also time. You can dedicate that saved time to managing your company’s strategy matters rather than operational issues.

WE’RE A WEIGHT LIFTED OFF YOUR SHOULDERS

This reason is especially for those who like to take matters into their own hands. Sometimes, things are better left in the hands of others. In this case, you don’t have to worry about looking for or hiring new employees. You don’t have to worry about training them either. BPO is meant to have newly qualified team members ready for when you need them.

ANY BUSINESS CAN HAVE US

Outsourcing is no longer for big businesses only. BPO services are attractive because of their viability. They are also tailored to each company’s needs. We set to make things easier and more cost-effective for any company, regardless of size.

YOU’RE NOT ALONE

For a small starting business, we allow you to focus on your company’s core values. As a Business process outsourcing, we stand as a group of professionals helping you create your Team without overpaying them. Professional providers of our Team exist to help you.

WE ARE YOUR STRATEGIC MOVE

You can outsource almost anything. Outsourcing would be best when an area is not cost-effective, needs some TLC, or is inefficient. Also, investing in solving problems within your business can sometimes be worse and hurt your company.

WE WORK TO INCREASE CUSTOMER SATISFACTION

We picture our company as one that customers can’t stop recommending because our employees are doing a fantastic job. Our services aim to provide quality employees to their hiring businesses to make their investments worthwhile. Customer satisfaction results in our satisfaction in doing business.

Life at Synergy Business Solution

Synergy Business Solution (SBS) is one of the fastest-growing telemarketing companies in Bangladesh. Since its inception in 2019, we have worked hard to develop the company and adapt to any circumstances, making SBS the best version of itself. With a dynamic and energetic team on our side, SBS thrives on providing skilful delivery of services and, most importantly, utmost customer satisfaction. We started with only a handful of telemarketers in the beginning. However, in the past few years, we have masterfully survived the blows of COVID-19 and have proudly stepped into a progressive stage with a team of nearly 50+ employees and a bigger office. We take pride in our empowered management team, who are working synergistically every day to make better improvements in this company.

Reviews From Our Clients

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R.H.

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J.K.

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