BACK OFFICE SUPPORT SERVICE

Our back office support service is a term for office solutions that aren’t customer-facing. While these job roles don’t directly fit the customer support description, they are responsible for streamlining and improving the customer experience (CX).

ADMINISTRATIVE SUPPORT

The administrative support team does technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.

ORDER PROCESSING

Our order processing is the workflow process involving the packing and shipment of goods or services to the customers. In processing an order, a business taps its distribution centres or facilities responsible for picking, packing, and delivering products.

DATA MINING PROCESS

The data mining team analyzes massive volumes of data to discover insights that help businesses solve problems, mitigate risks, or seize new opportunities.

ACCOUNTING & BOOKKEEPING

Our accounting team does the widespread practice of managing the finances of a business or individual. In contrast, the bookkeeping team refers more specifically to the tasks and procedures involved in recording financial activities.

TRANSCRIPTION

A transcription service team is a business service team that converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, or medical purposes.

ECOMMERCE STORE MANAGEMENT

The E-commerce store management team does a progression of procedures committed to improving your site's user experience (UX) and sorting out fundamental activities to perform effective exchanges from your clients to you.

Industries We Serve

Retail & E-commerce
Exploring the Technology Behind Call Center Automation
Call Center
Financial
Cleaning
Healthcare
Real estete
Energy & Utilities
Information Technology
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